Frequently Asked Questions
Everything you need to know about your NÓRA Label experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request for a refund or a size exchange.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fabric elasticity mentioned in the description.
What payment methods do you accept?
NÓRA Label accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How should I care for my NÓRA Label garments?
To ensure the longevity of our premium fabrics, we recommend hand washing or using a delicate machine cycle with cold water. Always air dry your items and avoid tumble drying to prevent shrinkage or fiber damage.
Are your products ethically manufactured?
Sustainability and ethics are at the core of NÓRA Label. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and use eco-friendly production processes wherever possible.